The executive vice president and general manager of Nokia Markets, Anssi Vanjoki, did the thing that is unusual for a company like Nokia, the world’s largest manufacturer of mobile phones. In an interview with All About Symbian and Mobile Industry Review, he confessed to a mistake with the Nokia N97.
Vanjoki confirmed that the problems with the Nokia N97 software were really significant, and that the complaints of users in this regard are well founded. He also added that with the release of the 21 firmware version, the problem has been solved.
Vanjoki also said that the company “learned from its mistakes” and would take into account the software bugs in the Symbian ^ 3 operating system, and devices that it will be based on.
Despite the negative customer experience, N97 has become one of the most popular smartphones of Nokia. The sales of the device are fully justified. Despite the fact that the company was the last to enter the mass market of smartphones with touch screen, its sales in this segment of the outcome in 2009 grew by 42 times.





0 commentsback to post
Add your comment